Effective Date: 04.04.25

UGC Growth Lab (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our digital products or services.

Information We Collect

We may collect the following personal information when you interact with our website:

• Name and email address (via forms, purchases, or coaching intake)

• Payment information (processed securely via Stripe)

• Purchase history and digital product access

• Scheduling and intake information for coaching services (via Acuity and our intake form)

• Any additional information you choose to submit through our contact form

How We Use Your Information

We use your information to:

• Deliver digital products and services you've purchased

• Process payments securely via Stripe

• Schedule and prepare for coaching sessions

• Respond to customer inquiries or requests

• Send transactional and marketing emails (with the option to unsubscribe at any time)

• Improve the performance and functionality of our website

We do not sell, rent, or share your personal data with third parties for marketing purposes.

International Users

If you are accessing our site from outside the United States, please note that your information may be transferred, stored, and processed in the U.S. By using our services, you consent to the transfer of your data to the U.S. and to the processing of your information in accordance with this policy.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR). If you're an EU resident and wish to access, update, or delete your personal information, please contact us using the form below.

Third-Party Services

We use secure third-party tools including:

• Stripe for payment processing

• Squarespace for site and store hosting

• Acuity for scheduling and appointment management

• Airtable and Google Workspace for internal operations

• Zoom for coaching and live Q&A sessions

These services have their own privacy policies and terms. We do not sell or rent your personal information to any third party.

Email Marketing

We may use your contact information to send outreach or marketing communications, including promotional offers, educational resources, or service updates. This may include outreach to individuals who have made purchases, joined our mailing list, or whose publicly available business contact information is relevant to our offerings.

You may opt out of these communications at any time by clicking the “unsubscribe” link included in our emails or by contacting us directly. We respect your right to control your inbox and will honor all opt-out requests promptly.

Your Rights

You have the right to:

• Access the personal information we hold about you

• Request corrections or updates to your data

• Request that we delete your personal information

• Withdraw consent for data processing where applicable

To exercise any of these rights, please use the contact form below.